Legal notice

[Seller]
Rokkos Delivery

[Address] Room 707,
1-1-18 Isobedori, Chuo-ku,
Kobe-shi, Hyogo 651-0084,
Japan

Note: Regarding the Disclosure of Personal Information;
If a customer requests the disclosure of our personal information, we will respond promptly in accordance with applicable laws. Requests for the disclosure of the company representative, address, or phone number will be handled in the same manner.

[Price]
The prices displayed on this website include the Costco in-store price and the purchase handling fee, and are inclusive of tax.

[Additional Charges]
Shipping fees will be added separately depending on the purchase amount. (For details, see “Shopping Guide”.)

[Payment Methods and Timing]
Credit card. A pre-authorization (authorization hold) will be made at the time of order. Payment is finalized when we accept the order within the authorization period.

[Delivery Timing]
Products are purchased at Costco stores and delivered to you according to the delivery date you specify.

[Delivery Method]
Delivery is made by our own courier service.

[Cancellation Policy]
Order cancellations must be requested through “Contact Us” within 3 days from the order date. Cancellations cannot be accepted after this period.
Cancellations or changes on the scheduled delivery day cannot be accepted. (For details, see “Shopping Guide”.)

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Legal notice